Terms of Service

1 – Definitions
It is understood that:
• The training will only begin upon receipt of the signed agreement;
• The content of any document issued by OlaBonjour is exclusively intended for its recipient or one of its representatives and may not, under any circumstances and in any form, be communicated to third parties without written permission from OlaBonjour;
• Any placement assessment that is not followed by a training action will be invoiced based on the current pricing.

2 – Registrations
Any order for training implies full adherence to these General Terms and Conditions of Sale, which are annexed to any commercial proposal from OlaBonjour.
Any request for a training action will be subject to a quotation issued by OlaBonjour. The Client’s signature of the quotation constitutes a firm order and commits the signing person and the trainee(s) to these General Terms and Conditions of Sale.
OlaBonjour reserves the right to refuse to provide any training action to a Client who has not made payment for previous training, without the Client being entitled to any compensation for any reason.

3 – Prices and Payment Terms

The prices of the services offered by OlaBonjour are indicated in euros.

Commercial proposals for training sessions are valid as follows: The 12 lessons included in the Intensive Package must be used within a maximum period of 4 months, and those in the Premium Package within a maximum period of 6 months from the date of purchase. After this period, any unused lessons will be forfeited.

An advance invoice will be issued at the time of the initial payment. The final invoice will be sent upon completion of all services. It must be paid before the start of the course, without any discount, by cash or bank transfer.

The Client may not, under any circumstances, enforce their own payment conditions or impose their own payment deadlines on OlaBonjour.

4 – Contractual Documents
Upon receipt by OlaBonjour of the duly accepted quotation, the Client will receive two copies of the training agreement and the training program. A signed copy of the training contract, stamped by the company/client, will be returned to OlaBonjour.
The internal regulations of OlaBonjour are available to the Client and can also be consulted at any time by the learner, who can request it from the trainer.

5 – Interruption
5 – 1: Temporary Interruption: The learner(s) commit to notifying at least 12 hours (working day) in advance of any session cancellation to allow OlaBonjour to reorganize the trainer’s schedule. Any cancellation must be notified by email to the trainer. The trainer will organize with the learner to make up the session depending on their schedule. After this deadline, the training session will be considered completed and therefore invoiced.
5 – 2: Permanent Interruption: Any permanent interruption, except in the case of force majeure, of the learner(s) after the conclusion of the agreement will not result in a deduction from the overall cost of the training as initially agreed.

6 – Responsibility
OlaBonjour commits to implementing all necessary means to ensure the availability of services. However, the Site shall not be held liable in case of:
• Temporary interruption of services for maintenance or updates.
• Failure of the internet network or other technical issues beyond its control.
• Fraudulent use of the services by unauthorized third parties.
The user is solely responsible for the content exchanged on the site and for the use they make of the services.
• The teacher commits to preparing and delivering courses tailored to the learner’s needs.
• The learner commits to respecting the schedule and participating actively in the courses.

7 – Termination of the Contract

In the event of non-compliance with contractual obligations by either party, the contract may be legally terminated after a formal notice has remained without effect for 15 days. Termination must be notified in writing, either by registered mail with acknowledgment of receipt or by email.

If the termination is initiated by the Client, no refund will be issued for unused lessons

8 – Confidentiality
Both parties commit to keeping all information exchanged under this contract confidential.

9 – Intellectual Property
All elements on the OlaBonjour site (texts, images, logos, trademarks, etc.) are the exclusive property of OlaBonjour or its partners. Any reproduction, representation, modification, or exploitation, in whole or in part, of these elements without prior authorization is strictly prohibited and may result in legal action. It is forbidden to record the courses without the authorization of OlaBonjour.

10 – Personal Data Protection
Personal data collected through the site is processed in accordance with our Privacy Policy. In accordance with the GDPR, you have rights over your data, which you can exercise by contacting us at the following address: contact@olabonjour.com

11 – Applicable Law and Jurisdiction
French law applies to the contractual relationships between OlaBonjour and its Clients. We reserve the right to resort to inter-business mediation through a mediator. Any disputes that cannot be resolved amicably will be under the exclusive jurisdiction of the competent courts of Versailles, Yvelines, France, regardless of the Client’s location or residence.